The client
Packlast is an express and same-day courier based in Berlin that runs a 100% electric fleet of transporters and e-trucks. It delivers across the whole Berlin city area, from Mitte and Kreuzberg to Neukölln, Charlottenburg and Friedrichshain, for private customers, retailers and furniture stores, e-commerce businesses, and pharmacies and medical facilities.
The challenge
Speed is Packlast’s promise: express deliveries in up to two hours. The digital experience had to match. Customers needed to see a price and book a courier in minutes, then follow their delivery in real time, whether they were a private customer moving furniture or a business sending daily B2B tours.
What we built
- A fast, German-language website that presents Packlast’s services clearly: express delivery, same-day delivery, direct transports, B2B courier tours and pharmacy and medical logistics.
- Online ordering with real-time price display, so customers can book a delivery straight from the website.
- Live shipment tracking, so customers always know where their delivery is.
- Customer apps for iOS and Android, available on the App Store and Google Play, for booking and tracking on the go.
The outcome
Packlast’s customers can book, price and track same-day deliveries across Berlin online or in the app, which gives the business a digital front door that matches the speed of its electric fleet.
